Cookie Policy
Wan Hei Senior Living Residence · Last updated: 15 May 2025
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as your preferred language or whether you have already acknowledged a notice — so that your next visit is a little simpler and the pages work as they should.
Cookies do not give us access to your device, and they do not contain personal details such as your name or bank information unless you have provided that information to us directly.
2. How We Use Cookies
We use cookies for two purposes on this website:
- To keep the site working correctly. Certain cookies are necessary for pages to load properly, forms to submit and your cookie preference to be remembered. Without them, parts of the website would not function.
- To understand how visitors use our pages. Optional analytics cookies tell us which pages are visited most often and how people move through the site. This helps us make improvements over time. These cookies do not identify you personally.
We do not use cookies for advertising, and we do not share cookie data with advertisers or social media networks.
3. Types of Cookie We Use
The table below lists the categories of cookie used on this website.
| Category | Name / Provider | Purpose | Duration |
|---|---|---|---|
| Essential | wh_consent |
Stores your cookie preference so the consent banner is not shown on every page. | 12 months |
| Essential | wh_session |
Maintains a short-lived session identifier so the contact form works correctly across pages. | Session (closes with browser) |
| Analytics | _ga · Google Analytics |
Distinguishes unique visitors. Used to produce aggregated, anonymous statistics about how our pages are used. | 2 years |
| Analytics | _ga_* · Google Analytics |
Maintains session state for Google Analytics 4 measurement. | 2 years |
| Analytics | _gid · Google Analytics |
Distinguishes visitors over a 24-hour window for session counting purposes. | 24 hours |
4. Third-Party Cookies
The analytics cookies listed above are set by Google Analytics on our behalf. Google may process data on servers outside Hong Kong. Google's data practices are described in Google's Privacy Policy at policies.google.com/privacy.
Our contact page includes an embedded Google Maps frame. Google may set cookies or collect technical data when that frame loads, even if you do not interact with it. This is governed by Google's cookie policy. If you prefer, you may use the address below the map to open Google Maps directly instead.
5. Your Choices
When you first visit this website, a banner will appear at the bottom of the page inviting you to accept all cookies, choose only essential cookies, or open a preference panel where you can decide for each optional category.
You may also use the button below at any time to open the preference panel and change your choices. Your preference is stored for 12 months. Clearing your browser data will remove it and the banner will appear again on your next visit.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies entirely. Please note that switching off essential cookies may prevent some parts of this website from working as intended. Guidance for common browsers:
6. Hong Kong Legal Framework
Our use of cookies and the personal data they may involve is subject to the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. We collect only the data needed for the purposes described above, retain it no longer than necessary, and do not use it for purposes beyond those stated.
If you have concerns about how your data is handled, you may contact the Office of the Privacy Commissioner for Personal Data at www.pcpd.org.hk.
7. Changes to This Policy
We may update this policy when we introduce new features or when guidance on cookie use changes. The date at the top of this page reflects when it was last revised. We encourage you to review it from time to time.
8. Contact Us
If you have any questions about this Cookie Policy or about the data we hold, please get in touch:
Wan Hei Senior Living Residence
102 Plover Cove Road, Tai Po, New Territories, Hong Kong
Email: [email protected]
Phone: +852 2914 7305